5. Policies and procedures
FOI Class 5 Contents:
This class sets out policy and procedure documents used by each of our departments in delivering services for their particular area of the business and the general policies that apply across the Coal Authority.
- Health and Safety
- Information, Communication and Technology (ICT)
- Information Risk and Data Handling
- Employee Policies
- Public Safety and Subsidence
- Finance
- Mining Information & Services - Property Search Service
- Records Management
- How to Complain
- Charging regimes and policies
Health and Safety:
- Health & Safety Policy Statement

-
Safety, Health and Environment Guidance for Contractors
A copy of the full Health and Safety Policy is available upon request
Information, Communication and Technology (ICT):
- Standards employed for the provision of ICT services
to the Authority and the general public.
Information Risk and Data Handling:
The Authority is in the process of publishing its Data Handling policy and to this end the following links are with regards to the Government's guidance for safe handling of information and Coal Authority Board papers resulting from it.
- Information Risk and Data Handling

- Information and Risk

- Guidance on the Department Information Risk Policy

- Guidance on the Information Charter VI

Employee Policies:
The Staff Handbook
sets out employee guidelines that apply across the Coal Authority and the following policies apply to all staff:
- Capability Procedure

- Diversity and Equality

- Grievance Procedure

- Recruitment Policy

- Training Policy

- Equal Opportunities

- Disciplinary Procedure

- Sickness and Absence Policy

Public Safety and Subsidence:
- Emergency Call Out Procedures
- Subsidence Engineer's Handbook
(Please note: large file size, 11Mb) - Surface Hazard Policy

Finance:
- See the latest version of the Coal Authority’s financial regulations
.
Mining Information & Services - Property Search Service:
Records Management:
Records Disposal Schedules:
Disposal scheduling is an important aspect of establishing and maintaining control of corporate information and record resources. The Coal Authority’s current Records Disposal Schedules are listed below:
- Disposal Schedule for Legal Department

- Disposal Schedule for Finance Department

- Disposal Schedule for Estates and Environmental Projects

- Disposal Schedule for Licensing

- Disposal Schedule for Commercial Team

- Disposal Schedule for Surface Hazards

- Disposal Schedule for Company Secretary

- Disposal Schedule for Procurement

- Disposal Schedule for Human Resources

- Disposal Schedule for Records Management

How to Complain:
The Complaints Handling Procedure
gives details of how a complaint from a stakeholder will be dealt with by the Coal Authority.
Charging regimes and policies:
Copies of most items in this publication scheme can be ordered free of charge from the Coal Authority, except where indicated. Where charges for information are applicable they are listed in our Scale of Charges for further information or to get a quote for information please contact us.
You should send your request with sufficient information in order to aid identity to:
Or by post to:
- Records Management Department, The Coal Authority, 200 Lichfield Lane, Mansfield, Nottinghamshire, NG18 4RG
Please note: in order to view documents in PDF format you will be required to download and install the free Adobe Acrobat Reader software![]()

