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5. Policies and procedures

FOI Class 5 Contents:

This class sets out policy and procedure documents used by each of our departments in delivering services for their particular area of the business and the general policies that apply across the Coal Authority.


Health and Safety:

Information, Communication and Technology (ICT):

Information Risk and Data Handling:

The Authority is in the process of publishing its Data Handling policy and to this end the following links are with regards to the Government's guidance for safe handling of information and Coal Authority Board papers resulting from it.

Employee Policies:

The Staff HandbookAdobe Acrobat document sets out employee guidelines that apply across the Coal Authority and the following policies apply to all staff:

Public Safety and Subsidence:

Finance:

Mining Information & Services - Property Search Service:

Records Management:

Records Disposal Schedules:

Disposal scheduling is an important aspect of establishing and maintaining control of corporate information and record resources. The Coal Authority’s current Records Disposal Schedules are listed below:

How to Complain:

The Complaints Handling ProcedureAdobe Acrobat document gives details of how a complaint from a stakeholder will be dealt with by the Coal Authority.

Charging regimes and policies:

Copies of most items in this publication scheme can be ordered free of charge from the Coal Authority, except where indicated. Where charges for information are applicable they are listed in our Scale of Charges for further information or to get a quote for information please contact us.

You should send your request with sufficient information in order to aid identity to:

Or by post to:

  • Records Management Department, The Coal Authority, 200 Lichfield Lane, Mansfield, Nottinghamshire, NG18 4RG

adobePlease note: in order to view documents in PDF format you will be required to download and install the free Adobe Acrobat Reader softwareoffsite link