Emergency Response Service

The Coal Authority operates a 24-hour call out service for public safety related surface hazards, including:

• Collapses of shallow mine workings and mine entries
• Fissures arising from deeper mine workings
• Gas and water emissions from mine workings
• Spontaneous combustion of coal
• Unsealed abandoned mine entries permitting access into old mines

24-hour emergency call out service
tel: 01623 646 333

Our emergency call out service deals with these incidents on a 24-hour basis, every day of the year. Upon receiving a report of a coal mining hazard, we will arrange for the situation to be made safe, without consideration of responsibility.

Related Information:

• View our Public Safety and Subsidence Claims section
• Download our Homeowner´s Guide to Surface Hazards